Privacy | PromoWorks
Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Promoworks recognises the importance of maintaining your privacy. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website ?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address and other details to help you with your experience.

When do we collect information ?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

Security Measures

Promoworks takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose, we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.

While We protect Your Personal information as per industry standards, you acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore, you acknowledge that You shall not hold responsible Promoworks in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Website will therefore be at Your own risk.

It is clarified that Force Majeure events includes any event which is beyond the reasonable control of the Promoworks which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.

Updates of Your Information

Promoworks take all endeavours to update Our records with latest information as provided by you, however if you see any discrepancy in your personal information you may contact to Us at to have Your Information updated with Us.


In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, you hereby authorize Promoworks and its affiliates or otherwise who are accessing the Your Information by virtue of their association with Promoworks to communicate with You through telephone/mobile, Email, SMS or other modes of communication even if Yours number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or

How do we use your information ?

We may use the information we collect from you when you register, place an order, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your order or other products and services.
  • To send you information about special promotions or offers.
  • To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information ?
  • We only provide digital solutions and information. We never ask for credit card numbers.
  • We use regular Malware Scanning.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies' ?

We use the following cookies in pw.

  • Performance Cookies.
  • Session Cookies.
Performance Cookies

We use Performance cookies to monitor visitor behaviour on our website to help us improve our information and services.

Session Cookies

These are stored while you’re browsing. They get deleted from your device when you close your browser.

You are always free to decline cookies if your browser permits, by declining the use of cookies you may not be able to use certain features on the Website.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

We have implemented the following:

Google Display Network Impression Reporting.

We, along with third-party s such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

How does our site handle Do Not Track signals ?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

We collect your email address in order to

Send information, respond to inquiries, and/or other requests or questions

To be in accordance with our privacy policy, we agree to the following

Send information, respond to inquiries, and/or other requests or questions

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Monitor third-party email marketing services for compliance, if one is used.
If at any time you would like to unsubscribe from receiving future emails, you can email us at

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email It may take about ten days to process your request and we will promptly remove you from ALL correspondence. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Updates to this policy

Promoworks reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to regularly check this Privacy Policy from time to time to keep you apprise of changes made. Your continued use of the Website gives your unconditional acceptance to such change in terms of Privacy Policy.This Privacy Policy was last updated on 24-Feb.2018.